Shipping policy

Printed just for you
Every Heavenly Poster Collective print is made to order. When you place your order, our print partners produce your artwork on your chosen paper, inspect it, and carefully roll it for shipping. Because each piece is printed fresh, please allow 2–5 business days for production before your order ships.

Where we ship
We currently ship to addresses in the United States and Canada.

Shipping rates and options
Shipping is calculated at checkout based on your destination and the number of prints in your order. Orders within the United States can choose Standard or Economy delivery, and orders to Canada ship with Standard delivery. You'll see every available option, its price, and its estimated delivery time before you pay.

How your print arrives
Prints are shipped rolled in a protective tube or sturdy packaging to keep them safe in transit. Prints are unframed. When your print arrives, unroll it gently and let it rest flat for a day or two before framing.

Tracking your order
Once your order ships, we'll email you a confirmation with tracking information so you can follow it all the way to your door.

Damaged, misprinted, or lost orders
If your print arrives damaged or misprinted, or your order doesn't arrive, contact us within 30 days of delivery (or the expected delivery date) with your order number and a photo of the issue where possible. We'll make it right with a free reprint or a refund.

Address accuracy
Please double-check your shipping address at checkout. We're not responsible for orders delayed or lost because of an incorrect or incomplete address, but we'll gladly help however we can.

Questions?
We're happy to help. Reach out anytime through our Contact page.